An extranet or portal is essentially a web based application which extends beyond your internal users and allows your clients or customers to logon to the system. In today’s modern world with almost everyone having access to the internet people no longer want to have to ring a provider to get an update on a job or request new work and this is where an extranet or portal comes in. If your business is not moving at "Internet speed" you risk being left behind. The advantages of extranets are:
Extranets make business easier for your customers. The more you make timely, accurate information available to your customers, the more likely they will be to remain loyal. Extranets also help you to save money. An extranet can help you spend less on supplies, staffing, or other overheads and eliminating even one paper-based process can yield dramatic savings. If a portal or an extranet is developed correctly it will be a win-win suituation for you and your clients.